Leading a Social Business

I came across an interesting interview from ADP’s CIO Mike Capone about his thoughts on social media and how a business organization can lead a successful strategy in this area.  While this communications channel is still in its infancy, and there are inherent risks associated with the free exchange of ideas and information between customers […]

Kill Them With Information? Why Lethal Generosity Works.

We have all heard of the sayings “Kill Them With Kindness” and “Kill Them With Laughter”, but what about “Kill Them with Information”.   That is the concept behind Lethal Generosity, first coined by social media pioneer Shel Israel in 2008.  Lethal Generosity purports that the people and companies who are most generous in social media companies […]