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Global Marketing

Apple Inc. & the Continued Relevance of Customer Satisfaction Surveys

Background on Apple Inc. Apple Inc. is a multinational technology company based in Cupertino, California that has been remarkably successful. The extreme level of success achieved by the company may lead some to believe that its products do not require marketing. However, Apple has implemented a variety of marketing strategies, and still spends a considerable […]

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Global Marketing

Starbucks: Learning About Customer Preferences from the Source

Background Starbucks Corporation is a multinational coffeehouse chain headquartered in Seattle, Washington. For younger generations, Starbucks has simply appeared to always be around and always be successful, but older generations witnessed how Starbucks’ high value for market research helped it become the largest coffeehouse chain in the world. Starbucks’ Market Research Even with Starbucks’ fame, […]

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Global Marketing

The Importance of Research Design to a Marketing Strategy

What is Research Design? Research design involves the creation of a blueprint or roadmap that lays out the process for collecting, measuring, and analyze relevant data used to answer an important research question. The two types of research design, quantitative and qualitative, are discussed below. Quantitative Research Design Quantitative research design looks at how consumers […]

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Global Marketing

Dove and Twitter: Netnography To Inner Beauty

Inner Beauty Dove has been committed to building confidence in beauty. In a world with high beauty standards, women have taken to social media to share their opinions on beauty. “In 2014 alone, women posted 5 million negative Tweets about beauty and body image. Women are two times as likely to say something negative about […]

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Global Marketing

How to Utilize Verification on Social Media

Using this blue check may increase your brand’s visibility and credibility among a global audience. If you have been active on any social media platforms in the past year, chances are you have been seeing more and more of these blue check marks. Traditionally associated with A-list celebrities and billion-dollar companies, the blue check is […]